FAQs

Q?

I don’t have a printer, can I still purchase online ?

A.

Yes you can. Just show up to the box office attendant and show you him your email confirmation of the online purchase and he should be able to take care of you.

Q?

How do I get the military discount ?

A.

The military discount is $3 off the general admission price per military ID. It can be only applied when you purchase at the door and abet you show you military or veteran ID.

Q?

Can we purchase at the door or online ?

A.

You can do both.

Q?

What does the children’s general admission ticket includes ?

A.

General Admission for Children (ages 1-12)  includes tour of the Dino exhibit plus you get unlimited access to our Fossil Dig and Bounce Castles area and to our basketball and darts games and Dinosaur Band, and unlimited access to our Dino Theatre. ( Dinosaur & ATV rides will be $5 each per ride, Balloon Pop is $5/ride, Virtual reality ride is $5/ride, Bungee Pull is $5/ride). There is also additional cost for face painting.

Q?

How long does the event take to go through ?

A.

It is up to you. You can take an hour or you can make it an all day event.

Q?

Can we leave and come back on the same day ?

A.

Yes you have unlimited access all day to our exhibit just make sure to get your hand  stamped on the way in.

Q?

Can I get a refund if I purchase tickets online and I’m unable to attend?

A.

Online ticket sales are final unless the event has been canceled.